Return policy

We at perk-ley.com strive to provide you with the highest quality otc medicines and supplements to support your health and wellness journey. We understand that sometimes circumstances may arise where you may need to return a product. However, please note that due to safety and health regulations, we are unable to accept returns on medicine and supplements once they have been purchased.

We want to ensure that all our customers have a clear understanding of our return policy regarding medicine and supplements:

  1. Non-Returnable Items: Medicine and supplements, once purchased, cannot be returned for any reason except in the case of a manufacturer's defect or shipping error.

  2. Exceptions: In the rare event that you receive a defective product or if there has been an error in your order, please contact our customer service team at Info@perk-ley.com within 15 days of receiving your order. We will promptly assist you in resolving the issue.

  3. Contact Information:

  1. Refund Process: If your return request meets the conditions of a manufacturer's defect or shipping error, we will provide you with instructions on returning the item. Upon receiving the returned item, we will inspect it and notify you via email regarding the status of your refund.

  2. Shipping Costs: Please note that shipping costs associated with returning items due to a manufacturer's defect or shipping error will be covered by us. However, we are unable to reimburse shipping costs for returns unrelated to a defect or error.

We appreciate your understanding and cooperation regarding our return policy for medicine and supplements. If you have any questions or concerns, please do not hesitate to reach out to our customer service team